/blog > archive > December 2013

No return

We frequently hear about the importance of a Return on Investment (ROI) to justify a decision being made to proceed down a certain path, especially when implementing a new technology. Clearly there are some systems for which there’s a clear ROI, such as replacing a completely manual process with an automated system (that may actually replace a person or people), or replacing existing training with an equivalent that’s cheaper. However, how many companies end up not implementing an innovative technology that may result in huge benefits, because they can’t assign an exact dollar value to that implementation? The areas in which a system may add value or benefits may be clear, but assigning a monetary value to that benefit may not be. For example, you might assume that a new applicant tracking system that automates and innovates some processes will add value, but how many of the efficiency improvements are…

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